Regular Train Departures Begin May 20 - Every Saturday, Sunday & Monday Learn More

Frequently Asked Questions

Have a question that isn’t answered here? Contact us and we’d be happy to answer them!

How long is the ride?

The ride on a regular train ride is approximately 90 minutes long. Great Train Robberies are closer to 2 hours in length.

Where do you go?

You travel from the Prairie Valley Station to the Trout Creek Trestle Bridge and back to the Station. The Trout Creek Trestle Bridge was the largest on the KVR and third largest of its kind in North America at the time it was built in 1913.

Is it a round trip?

Yes – It is approximately 90 minutes and goes to the Trout Creek Trestle Bridge and then returns to the Prairie Valley Station.

Do you go over the trestles in the Myra Canyon?

No – The Myra Canyon Trestles are on the East side of Okanagan Lake. You will; however, get to go over the Trout Creek Trestle Bridge.

What time should I arrive?

You should arrive at the station no later than 30 minutes prior to your departure. Reservations will not be guaranteed after this point.

How much advance do I need to give to cancel?

We have a 48 hour cancellation policy (Regular trains only). All cancellations will be subject to a $5 cancellation fee.

Note: There are no refunds for special event trains.

Are coaches air conditioned?

No – however all vintage coaches are equipped with sliding windows that can be opened on hot summer days.

Are there washrooms on board the train?

No – There are no washrooms on board the train, however there are washrooms at the station and at the trestle bridge where the train turns around.

Do robberies happen on all trains?

NoThe Great Train Robbery & BBQ is a special event.

Is there a concession at the station?

We no longer provide a full concession facility but we do offer beverages and packaged snacks at the station and on board the train. You are invited to bring your own lunch and use our picnic shelter either before or after your train ride.

Is the station wheelchair accessible?

Yes. The station and our train cars are wheelchair accessible.

Note: If you are reserving and require a wheelchair please call us to make your reservation.

Is this organization run with all volunteers?

Volunteers are a very important part of our operation but we do have to hire seasonal staff for our summer season and maintain a small core staff that works year round. During operating season all the coach hosts on the train are volunteers and when we are not running trains, many of those hosts change hats and take up hammers and paint brushes to help us with projects around Prairie Valley Station, the Engine Shed and site.

How can I become a member of this non-profit society?

Learn more about the KVSR Society and how to become a member.

Have a question that isn’t answered here? Contact us and we’d be happy to answer them!

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