FAQ

How long is the ride?

The ride on a regular train ride is approximately 90 minutes long. Great Train Robberies are closer to 2 hours in length.

Where do you go?

You travel from the Prairie Valley Station to the Trout Creek Trestle Bridge and back to the Station. The Trout Creek Trestle Bridge was the largest on the KVR and third largest of its kind in North America at the time it was built in 1913.

Is it a round trip?

Yes – It is approximately 90 minutes and goes to the Trout Creek Trestle Bridge and then returns to the Prairie Valley Station.

What is the seating layout on the train?

The majority of the seats are in blocks of four with two facing two.

Is it assigned seating?

Yes. When you book you may select (if available) your preferred car type (Open Air Car or Vintage Coach) and select your seats. If you have friends or family with whom you’d like to sit with, please remind them to book their seats next to you as soon as possible.

What time should I arrive?

You should arrive at the station no later than 30 minutes prior to your departure. The train departs the station at the scheduled departure time and is unable to wait for late arrivals. Refunds are not available for missed bookings.

How much advance do I need to give to cancel?

We have a 48 hour cancellation policy (Regular trains only). All cancellations will be subject to a $5 cancellation fee. Service fees are non-refundable.

Note: There are no refunds for special event trains.

Are coaches air conditioned?

No – however all vintage coaches are equipped with sliding windows that can be opened on hot summer days.

Are there washrooms on board the train?

No – There are no washrooms on board the train, however there are washrooms at the station and at the trestle bridge where the train stops briefly.

Do robberies happen on all trains?

No – The Great Train Robbery & BBQ is a special event.

Is there a concession at the station?

We unfortunately do not have a full concession facility but we do offer beverages and packaged snacks available in the gift shop. You are invited to bring your own lunch and use our picnic shelter either before or after your train ride.

Is the station wheelchair accessible?

Yes. The station and our train cars are wheelchair accessible. There are wheelchair accessible spots available to book online.

Is this organization run with all volunteers?

Volunteers are a very important part of our operation but we do have to hire seasonal staff for our summer season and maintain a small core staff that works year round. During operating season all the coach hosts on the train are volunteers and when we are not running trains, many of those hosts change hats and take up hammers and paint brushes to help us with projects around Prairie Valley Station, the Engine Shed and site.

Do you go over the trestles in the Myra Canyon?

No – The Myra Canyon Trestles are on the East side of Okanagan Lake. You will, however, get to go over the Trout Creek Trestle Bridge.

Are pets allowed on the train?

No, unfortunately pets are not allowed on the train, dogs and other pets are also not permitted to be held in the station. We ask that you do not leave your pets unattended in your vehicle.