* Please note, there is a 24-hour cancellation policy for our regular scenic trains. No cancellations/exchanges within 24 hours of departure day. Cancellations/Exchanges outside of 24 hours are subject to service fees.
** No Refunds on special event trains. Special events trains: Great Train Robbery, Christmas Express, Mother’s Day, etc.)
Please arrive 30 minutes before your scheduled ride to check-in, pick up your tickets and board. The train departs the station at the scheduled departure time and is unable to wait for late arrivals. Refunds are not available for missed bookings.
*Please allow extra time to get here in the summer due to high traffic volume.
*As with any railway – motive power and schedules are subject to change without notice. Adverse weather conditions or technical /safety problems may prevent operations.